Education

What actually happens when you switch property managers

Switching property managers is easier than you think, and we’re here to walk you through every step with care, clarity and zero stress.

For many landlords, the idea of switching agents feels daunting. You might be frustrated with your current manager, but you’re worried about the paperwork, the calls, or the disruption to your tenants.

But the truth is, switching property managers is a lot easier than most people think. And with the right support, it can be one of the best decisions you make for your investment.

Step 1: You reach out

It all starts with a simple contact form or a quick phone call. We’ll ask a few questions about your property, your current situation and what you’d like to change. This helps us understand your needs and prepare for a smooth transition.

Step 2: We contact your current agent

You don’t have to make that awkward phone call. We’ll notify your current agent that you’re switching to us. We’ll do it professionally and respectfully, making sure there’s no confusion or friction.

Step 3: We collect the details

Once the handover is in motion, we collect everything we need to manage your property. That includes lease agreements, inspection reports, tenant details, keys and any documents relating to maintenance or compliance.

We also check everything is in order. If something is missing, we follow up directly with your previous agency so you don’t have to chase a thing.

Step 4: We contact your tenants

Tenants often feel unsettled during a change in management, so we reach out personally to introduce ourselves and explain the process. We let them know it’s business as usual and ensure they know who to contact going forward.

This helps build trust early and keeps communication open from day one.

Step 5: We get to work

Once the transfer is complete, we take over day-to-day management immediately. We review the lease, flag any outstanding issues and make sure everything is running smoothly.

You’ll be introduced to your direct contact, and we’ll check in with you to confirm how often you’d like updates and how you prefer to communicate.

What sets us apart

Our process is simple, but it’s the way we do it that makes the difference. We take care of every detail with care and respect. We don’t just take over the file and disappear. We stay involved, proactive and available.

Unlike many agencies, we don’t have high turnover or faceless systems. You’ll always know exactly who is looking after your property and how to reach them.

When is the right time to switch?

You don’t need to wait until your tenant’s lease ends or until there’s a major issue. If you’re unhappy with your current service, trust your instincts. We’ll guide you through every step and make sure the change is as smooth as possible.

Final thoughts

Switching property managers might seem like a big step, but it could be the one thing that makes your property feel like less of a burden. You deserve to feel supported, informed and valued. If that hasn’t been your experience, we’re ready to change that.

Get in touch today. Let’s make your property feel easier to own.

Renee Laing

Principal / Director

Renee Laing is the founder and principal of Laing & Co, a career property manager known for her calm approach, genuine care and people-first philosophy.